We received the washer yesterday as I emailed you. Our nephew came over last night and they brought it inside the Motorhome and hooked it up for me. I washed a few loads today and what a difference from the old model. I just love this new model. It is quiet, spins so much water out of the clothes that they are almost dry. And fits perfectly in my tiny little spot in the Motorhome. This washer is so very much better than the last model. The door closes tight. The last Washer was tricky to close the door as soon as I got it years ago. Again I want to thank you for being the best customer service person/lady I have dealt with for years. You were always helpful and I never had to wait long for an answer. You should be commended. I wish you well and please be safe with this virus going around. We decided to stay in Florida until this all passes over. Thank you so so very much for all your help. Joyce Michelfelder